Terms and Conditions For Our Water Restoration Company

Welcome to Naples Water Restoration Pros! These Terms and Conditions outline the rules and regulations for the use of our website, located at napleswaterrestorationpros.com, and the services provided by Naples Water Restoration Pros. By accessing this website and utilizing our services, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, you must not use our website or services.

1. Introduction

1.1 Overview

Naples Water Restoration Pros, located at 434 Rosemeade Ln, Naples, FL 34105, United States, provides water damage restoration services, including water extraction, mold remediation, and structural drying, among other related services. By accessing our site and engaging with our services, you agree to comply with the terms outlined herein.

1.2 Modifications

We reserve the right to modify these terms and conditions at any time. It is your responsibility to review these terms periodically for changes. Continued use of our website or services after any modifications constitute acceptance of the revised terms.

2. Use of Website

2.1 License

Unless otherwise stated, Naples Water Restoration Pros owns the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may access this from napleswaterrestorationpros.com for your personal use, subject to the restrictions set in these terms and conditions.

2.2 Prohibited Activities

You must not:

• Republish material from our website without prior written consent.
• Sell, rent, or sub-license material from the website.
• Reproduce, duplicate, or copy material from our website.
• Redistribute content from our website unless content is specifically made for redistribution.

3. Services

3.1 Service Description

Naples Water Restoration Pros offers a range of water damage restoration services, including but not limited to:

• Emergency water extraction
• Mold remediation
• Structural drying
• Sewage cleanup
• Water damage repair

3.2 Service Availability

Our services are available within Naples, FL, and surrounding areas. Service availability may be affected by weather conditions, technical issues, or other unforeseen circumstances. We do not guarantee uninterrupted availability of our services.

3.3 Estimates and Pricing

All estimates provided by Naples Water Restoration Pros are based on preliminary assessments and may change based on the actual scope of work required. Prices are subject to change without prior notice due to factors such as material costs, labor changes, and other market conditions.

4. Customer Responsibilities

4.1 Access

Customers must provide our team with safe and reasonable access to the property where services will be performed. This includes access to water, electricity, and other necessary utilities.

4.2 Property Protection

While Naples Water Restoration Pros takes every precaution to protect your property, it is your responsibility to remove valuable, fragile, or sentimental items from the work area. We are not liable for damage to such items.

5. Payment Terms

5.1 Payment Methods

We accept various payment methods, including credit cards, checks, and bank transfers. All payments must be made in U.S. dollars.

5.2 Payment Schedule

Payment terms will be outlined in your service agreement. Typically, a deposit is required upfront, with the balance due upon completion of services. Failure to pay within the agreed timeframe may result in additional fees or legal action.

5.3 Late Payments

Late payments will incur a fee of 1.5% per month on the outstanding balance, or the maximum rate permitted by law, whichever is lower. Naples Water Restoration Pros reserves the right to suspend or terminate services in the event of non-payment.

6. Cancellation and Refunds

6.1 Cancellation Policy

You may cancel your service request at any time; however, cancellation fees may apply if work has already commenced. Cancellation requests must be submitted in writing to our office at 434 Rosemeade Ln, Naples, FL 34105, or via email to our customer service department.

6.2 Refund Policy

Refunds will be issued at the discretion of Naples Water Restoration Pros and will be based on the amount of work completed. If you are dissatisfied with our services, please contact us immediately so we can address your concerns.

7. Limitation of Liability

7.1 No Warranties

Naples Water Restoration Pros provides services “as is” without any warranties, express or implied. We do not guarantee that our services will be uninterrupted, timely, secure, or error-free.

7.2 Liability Limit

In no event shall Naples Water Restoration Pros be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use our services.
• Unauthorized access to or alteration of your transmissions or data.
• Statements or conduct of any third party on the service.
• Any other matter relating to our services.

Our total liability to you for all claims under these terms will not exceed the amount you paid us to provide the service.

8. Indemnification

8.1 Hold Harmless

You agree to indemnify, defend, and hold harmless Naples Water Restoration Pros, its affiliates, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your use of our website or services, your violation of these terms, or your violation of any rights of another.

9. Privacy Policy

9.1 Data Collection

We collect personal information in accordance with our Privacy Policy, which is available on our website. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

9.2 Third-Party Services

Our website may include links to third-party websites or services that are not owned or controlled by Naples Water Restoration Pros. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Collier County, Florida.

10.2 Dispute Resolution

In the event of a dispute arising under or relating to these terms, both parties agree to first attempt to resolve the dispute through informal negotiation. If the dispute cannot be resolved through negotiation, it shall be settled through binding arbitration in Collier County, Florida, in accordance with the rules of the American Arbitration Association.

11. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

Naples Water Restoration Pros
434 Rosemeade Ln, Naples, FL 34105
United States
napleswaterrestorationpros.com