Privacy Policy For Our Water Restoration Company

Over 100 5-Star Reviews
Free Estimates and Quotes
100% Satisfaction Guaranteed
Child, Family & Pet Safe Processes
24-Hour Emergency Service
Fully Licensed & Insured

Introduction

At Naples Water Restoration Pros, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines the types of information we collect from visitors to our website, how we use this information, and the steps we take to safeguard it. By using our website, napleswaterrestorationpros.com, you agree to the terms of this Privacy Policy.

Scope of the Policy

This Privacy Policy applies to the information collected through our website, located at 434 Rosemeade Ln, Naples, FL 34105, United States, and any other related services we may offer. It does not apply to information collected through other channels, such as phone calls or in-person visits, unless expressly stated otherwise.

Information We Collect

Personal Information

When you interact with Naples Water Restoration Pros, we may collect personal information that you voluntarily provide to us. This includes, but is not limited to:

Name
Email Address
Phone Number
Address

We collect this information when you:

Fill out a contact form on our website
Request a quote or service
Subscribe to our newsletter
Communicate with us via email or phone

Non-Personal Information

In addition to personal information, we may collect non-personal information automatically when you visit our website. This information does not directly identify you and may include:

IP Address
Browser Type
Operating System
Pages Visited
Time Spent on Our Website
Referring URL

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and collect information about how you interact with our site. Cookies are small text files that are stored on your device when you visit a website. These cookies help us understand your preferences and improve our services.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled.
Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often. This information is used to improve our website’s performance.
Functional Cookies: These cookies remember your preferences and choices, such as your language or region, to provide a more personalized experience.
Targeting Cookies: These cookies are used to deliver relevant advertisements to you based on your browsing behavior.

You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your experience on our website.

How We Use Your Information

Providing Services

We use the information we collect to provide you with the services you request. This includes:

Responding to inquiries and requests for quotes
Scheduling and performing water damage restoration services
Communicating with you about your service request

Improving Our Website

We use non-personal information, such as your IP address and browsing behavior, to improve the functionality and performance of our website. This helps us:

Understand how visitors interact with our site
Identify and fix technical issues
Optimize our content and user experience

Marketing and Communications

With your consent, we may use your personal information to send you marketing communications, such as newsletters, special offers, and promotions. You can opt-out of these communications at any time by following the unsubscribe instructions included in our emails.

Legal Compliance

We may use your information to comply with legal obligations, such as:

Responding to legal requests or court orders
Protecting our rights and property
Preventing fraud and other illegal activities

How We Share Your Information

Service Providers

We may share your personal information with third-party service providers who assist us in delivering our services. These service providers are contractually obligated to protect your information and use it only for the purposes specified by Naples Water Restoration Pros. Examples of service providers include:

Hosting providers
Payment processors
Email marketing platforms

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owners. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements

We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders. We may also disclose your information to protect our rights, property, or safety, as well as the rights, property, or safety of others.

Data Security

At Naples Water Restoration Pros, we take the security of your personal information seriously. We implement a variety of security measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Encryption: We use encryption to protect your data during transmission.
Access Controls: We limit access to your personal information to authorized personnel only.
Secure Storage: We store your information on secure servers with firewalls and other protective technologies.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

Accessing and Updating Your Information

You have the right to access, correct, or update your personal information at any time. If you would like to review or make changes to your information, please contact us at the details provided below.

Opting Out of Marketing Communications

If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions included in our emails or by contacting us directly. Please note that even if you opt-out, we may still send you non-marketing communications, such as service-related updates or billing information.

Requesting Data Deletion

You have the right to request the deletion of your personal information under certain circumstances. If you would like to request the deletion of your information, please contact us, and we will process your request in accordance with applicable laws.

Third-Party Links

External Websites

Our website may contain links to third-party websites that are not operated by Naples Water Restoration Pros. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Social Media

Our website may include social media features, such as share buttons or links to our social media profiles. These features may collect your IP address and track your interactions with our site. Your interactions with social media platforms are governed by the privacy policies of those platforms.

Children’s Privacy

Protecting Children’s Information

Naples Water Restoration Pros does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will take immediate steps to delete that information from our records. If you believe that we may have collected information from a child under 13, please contact us at the details provided below.

Changes to This Privacy Policy

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes to this policy will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Notification of Changes

If we make significant changes to this Privacy Policy, we will notify you by email or through a prominent notice on our website before the changes take effect.